Senior Product Manager

Job PurposeWe are seeking an experienced Senior Product Manager to lead and manage multiple interconnected products end-to-end across our lending technology ecosystem. This role requires a strategic thinker who can orchestrate complex initiatives spanning platform infrastructure, mortgage analysis tools, and Encompass integrations while aligning cross-functional teams toward unified business outcomes.You will define initiatives that span multiple quarterly releases, carry them through discovery, agency calibration, engineering delivery, and production enablement, and stay accountable for whether lenders actually adopt them.ResponsibilitiesProduct Strategy & VisionDefine and communicate product vision and strategy across multiple product lines including platform services, mortgage analyzers, and Encompass ecosystem integrationsDevelop and maintain product roadmaps that balance platform capabilities, analytical tools, and third-party system integrationsAlign product initiatives with business objectives and market opportunities in the lending technology spaceOwn multi-quarter initiatives end-to-end — from business requirements document through phased release planning, GTM readiness, and post-launch adoptionConduct market research and competitive analysis to identify opportunities and inform product directionEnd-to-End Product ManagementOwn the complete product lifecycle from discovery through launch and optimization across multiple concurrent initiativesManage complex interdependencies between platform infrastructure, analytics solutions, and LOS integrationsDefine and prioritize features based on customer needs, technical constraints, and business valueTranslate business requirements into detailed product specifications and user storiesCross-Functional LeadershipPartner with engineering, design, data science, and operations teams across multiple workstreamsLead and coordinate activities across distributed teams working on interconnected solutionsFacilitate alignment between platform, analytics, and integration teams to ensure cohesive product experiencesServe as the primary point of contact for executive stakeholders on product mattersStakeholder ManagementBuild strong relationships with internal stakeholders including lending operations, compliance, sales, and customer successGather and synthesize feedback from diverse user groups including loan officers, processors, underwriters, and administratorsPresent product plans, progress, and outcomes to executive leadershipManage expectations across multiple stakeholder groups with competing prioritiesTechnical CollaborationWork closely with engineering leaders to make informed trade-off decisions between scope, quality, and timelineUnderstand technical architecture of platform services and integration patterns with EncompassPartner with architects to ensure scalability, security, and maintainability of solutionsEvaluate technical feasibility of proposed features and alternativesPerformance & OptimizationDefine success metrics and KPIs for each product areaAnalyze product performance data and user behavior to identify improvement opportunitiesDrive continuous improvement through experimentation and iterationMonitor adoption and engagement metrics across all product linesKnowledge and ExperienceBachelor's degree in Business, Computer Science, Engineering, or related field7+ years of product management experience in B2B software or financial services technology3+ years managing multiple products or complex platform solutions simultaneouslyProven track record delivering end-to-end products from conception to market successExperience with mortgage technology, lending platforms, or financial services software strongly preferredDemonstrated experience with Loan Origination Systems (LOS), particularly Ellie Mae EncompassStrong understanding of API-driven platform architecture and integration patternsFamiliarity with mortgage lending workflows, compliance requirements, and industry regulationsExperience with data analytics products and business intelligence toolsWorking knowledge of Encompass APIs, plugins, and customization capabilitiesUnderstanding of authentication, security, and data privacy in financial servicesStrategic Thinking : Ability to see the big picture while managing tactical execution across multiple productsPrioritization : Expert at making difficult trade-off decisions with limited resources and competing demandsCommunication : Exceptional written and verbal communication skills; ability to influence without authorityAnalytical : Data-driven decision maker comfortable with quantitative and qualitative analysisLeadership : Natural leader who can inspire and align teams without direct reporting relationshipsAdaptability : Comfortable with ambiguity and changing priorities in a fast-paced environmentCustomer Focus : Deep empathy for users and commitment to solving real customer problemsPreferred QualificationsPrevious experience in mortgage lending, fintech, or regulated industriesFamiliarity with complementary mortgage technology vendors and ecosystemsRemote Base Salary Range The expected base salary for this role is between $75,000 - 160,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual.

Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.  #LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to legally protected characteristics.