Senior Product Manager

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We’re a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn’t the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We’ve transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don’t just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Responsibilities

• Develop and manage a cohesive product roadmap, prioritising features that deliver measurable business outcomes for our SaaS customers.
• Write clear, comprehensive PRDs and specifications to eliminate ambiguity for engineering.
• Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements.
• Manage timelines and dependencies; make decisive trade‑offs between speed, scope, and technical quality.
• Ensure successful rollouts in partnership with Deployment Strategy and Product Operations.

Ideal Background

• 5+ years of product management experience.
• Proven track record of shipping complex B2B software products from concept to production.
• Ability to balance near‑term business goals while setting a longer‑term product strategy.
• Demonstrated leadership to bring together stakeholders and drive alignment.
• Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, to make stronger product decisions.
• Strong written communication skills; an effective partner to engineering.
• Comfortable managing multiple initiatives and ensuring their collective success.
• Ability to handle ambiguity and make decisions with incomplete information.

Benefits

• Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. (Base salary range reflects multiple levels.)
• Health & well‑being: we’ll invest in your physical and mental well‑being with comprehensive medical, dental, & vision benefits.
• Commuter benefits: pre‑tax deductions for public transportation, rideshare services, and parking expenses.
• Grow together: company‑wide orientation and learning & development opportunities including regular review cycles with 360‑degree feedback.
• Play together: quarterly budgets for team and company outings.
• Generous time off: flexible paid time off, sick days, and 11 company holidays.
• Baby bonding time: 12 weeks off for both birthing and non‑birthing parents – fully paid.

Compensation Range

$200K - $235K

Equal Opportunity Employment

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.