Senior Product Manager

Warby Parker is looking for an Ecommerce Senior Product Manager to own the strategy and product roadmap for our online shopping experience. In this role, you’ll work closely with others on the Technology team—plus our Experience Design, Merchandising, Brand, Vision Services, Finance, and Customer Experience teams—to ship features, optimizations, and experiments quickly and successfully. Ultimately, you’ll help lead our thinking around how to grow Warby Parker’s ecommerce business through data-driven experimentation and improvements to the customer journey.

What You’ll Do

• Develop and execute the product strategy for conversion rate optimization across ecommerce digital touchpoints (e.g., website, mobile apps)
• Understand the company’s overall performance and priorities—and use that to define top-priority metrics and targets for your product area
• Create, communicate, and execute on a quarterly product roadmap using customer feedback, analytics, and stakeholder needs
• Create detailed product requirements for new features, A/B tests, and optimization initiatives
• Work closely with content management to build new features, content initiatives, and tests
• Synthesize experiment results and customer data into actionable insights and product recommendations that you’ll present across teams and to senior leadership
• Manage cross-functional projects for roadmaps, including mobilizing members of the product team and connecting with stakeholders outside of the core team

Who You Are

• Backed by 7+ years of product management experience with at least 3 years focused on CRO or experimentation
• The holder of a bachelor's degree in business, statistics, computer science, or a related field
• Able to translate high-level objectives into actions by leaning on your own background and knowledge of strategic business concepts
• Someone with a proven track record of driving significant conversion improvements through A/B testing
• A strong analyst with expertise in experimentation tools
• Experienced in analytics platforms (Google Analytics, Mixpanel, etc.) and experiment design
• A self-starter who is quick to act and very detail oriented
• A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights
• A team player at heart who’s comfortable acting as a leader on certain projects and as a contributor on others
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Benefits

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

• Employee Benefits for part-time employees (where applicable): Employee Assistance Program (EAP), Employee Stock Purchase Plan, Free eyewear, Paid sick leave

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).