Senior Product Manager, Device Experience

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. Samsara ships
to fleets, construction sites, and depots worldwide. A single customer rollout can exceed
50,000 devices , where every minute saved per install compounds into weeks of deployment time. Each device has a five-minute window where it goes from a box in someones hands to a live sensor feeding a customers operation. You will own the software install experience end to end, with a dedicated engineering and design team, and you will own one number:
Correctness today swings by several points depending on whether the installer uses the Samsara Fleet App, and closing that gap for every install is the first prize. Your target is an install under
five minutes of active app time
You are building for two people who each get the same five minutes. A customers shop mechanic on their first wants guidance that assumes nothing. Both are standing in a truck bay, holding a phone, sometimes without signal.
To understand the scale of this problem, review the Samsara Vehicle Gateway here, our full hardware lineup here, and our installer partner network here.
This is a remote position open to candidates residing in the US.
Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
Own the three-year vision for device installation and provisioning , defining how Samsara hardware comes online as the platform expands across new products, device types, and geographies.
Set the target, instrument the funnel so every outcome is attributable, and move the number quarter over quarter.
in the Samsara Fleet app, for professional installers and for customers who install hardware themselves.
Build the intelligence that verifies an install is correct , checking camera aim, wiring, and signal quality while the installer is still standing at the vehicle.
Give operations leaders a live view of fleet readiness:
what is installed, what is verified, and what is producing data.
Ride along on installs and run sessions in customer yards , then turn what you observe into roadmap that shapes hardware, firmware, and software decisions.
of product management experience shipping products used by external customers.
Experience building something from zero to one
without a spec, a defined customer, or a playbook.
a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs.
Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CPO, and customers.
We do not require prior experience with hardware, vehicles, telematics, or field installation. We hire for technical depth, evidence of building from zero to one, and a record of owning a number and moving it.
Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions.
A habit of primary research, with specific examples of what watching a customer taught you that a dashboard could not.
Prior work on products where software and hardware depend on each other.
The range of annual base salary for full-time employees for this position is below. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.For more information regarding fraudulent employment offers, please visit our blog post here.