Unknown Company

Senior Product Manager, Cloud Contact Center (CCX)

boston, ma • Posted 1 weeks ago
Onsite Full Time Management & Operations

EY is seeking a Product Manager for the Customer Contact Experience (CCX) to own the business and technical success of EY’s global cloud contact center service. You will shape the product vision, translate business needs into a robust technical roadmap, and drive delivery across engineering, operations and security teams.

The role emphasizes end‑to‑end lifecycle management, collaboration with stakeholders, and responsible AI, privacy and risk compliance.

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Senior Product Manager, Cloud Contact Center (CCX) in boston at Unknown Company

This position is listed as full time and onsite.

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