- Develop and implement WalkMe solutions to improve user engagement and adoption of proprietary platforms
- Create and configure in-app guidance, automation, and adoption features for complex processes and workflows
- Analyze user behavior data and platform insights to identify adoption challenges and optimization opportunities
- Troubleshoot issues related to WalkMe deployments and integrations
- Collaborate with product management, UX/UI design, service support, and other stakeholders
- Deliver WalkMe initiatives in alignment with project objectives and timelines
- Conduct testing and quality assurance to validate functionality, usability, and performance
- Maintain and enhance existing WalkMe content
- Document solutions, configurations, test results, and implementation processes
- Support continuous improvement through analysis, reporting, and solution optimization
Requirements
- 4+ years of experience building and implementing WalkMe solutions
- Experience working in a deadline-driven software development environment
- Experience with JavaScript, HTML, and CSS
- Experience with front-end frameworks and libraries such as jQuery or Angular
- Knowledge of RESTful APIs and integration techniques
- Ability to conduct thorough functionality, usability, and performance testing
- Strong debugging and troubleshooting skills
- Ability to document test cases, results, and identified issues
- Ability to analyze data and translate insights into actionable recommendations
- Exceptional communication and collaboration skills
- Familiarity with Agile or Scrum methodologies preferred
- WalkMe certifications preferred
- Experience with Jira, Confluence, and Smartsheet preferred
- Basic HTML, CSS, and/or JavaScript experience highly preferred
- jQuery experience highly preferred
- Located in the Pacific or Mountain time zones to support coverage through at least 4:00 PM PT
Core Competencies
Demonstrates expertise in developing and implementing WalkMe solutions to enhance user engagement, alongside strong skills in JavaScript, HTML, and CSS for effective front-end development. Proficient in analyzing user behavior data to drive optimization and improve platform adoption.
Highest-signal resume keywords
- WalkMe Solutions Development
- JavaScript Proficiency
- HTML and CSS Experience
- Data Analysis and Insights Translation
- Agile or Scrum Methodologies Familiarity
ATS Optimization Keywords
Hard Skills
- WalkMe Solutions
- JavaScript
- HTML
- CSS
- JQuery
- Angular
- RESTful APIs
- Functionality Testing
- Usability Testing
- Performance Testing
Soft Skills
- Exceptional Communication
- Collaboration Skills
- Troubleshooting Skills
- Analytical Skills
Certifications & Qualifications
- WalkMe Certifications
Industry Keywords
- User Engagement
- Adoption Features
- In-App Guidance
- Automation
- Continuous Improvement
Tools & Technologies
- Jira
- Confluence
- Smartsheet