Genesys in the United States is seeking an experienced SS&AI Professional Services lead to design, develop, and deliver customized self-service bot solutions using our AI-powered platform. You will collaborate with product owners, scrum masters and customer teams to drive end-to-end implementation and knowledge transfer for digital agents and IVR bots.
The role requires deep expertise in CCaaS, AI tooling, and client consulting, with travel as needed and a focus on delivering high-impact CX
#J-18808-LjbffrSenior Principal AI & Self-Service Bot Lead (Remote) in ma at Unknown Company
This position is listed as full time and onsite.