Jobtailor seeks a Senior Product Manager to own the IVR and conversational AI vision, strategy, and roadmap. You will lead cross-functional teams from concept to launch and beyond, shaping the product direction with a strong user-centric focus.
The ideal candidate has 5+ years in product management, deep IVR and voice UI expertise, and experience with cloud contact centers, NLP/GenAI, and voice biometrics. You will drive metrics for self-service containment and customer satisfaction.
#J-18808-LjbffrSenior PM: IVR & Conversational AI Strategy Lead in california at Unknown Company
This position is listed as full time and onsite.