Senior PM, Customer Care & Growth Initiatives

Lyft, in New York, is seeking a Product Manager to own the customer care experience for our highest-growth initiatives—international expansion, autonomous vehicles, and new lines of business. You will partner with product, engineering, operations, and legal to design a world-class support platform and playbooks that scale.

This hybrid in-office role requires balancing rapid delivery with building reusable foundations, and collaborating across teams to deliver consistent, high-quality support for