Senior People Relations Consultant

Responsibilities

• Serve as a consultative advisor to physicians, faculty, residents, fellows, leaders, teammates, and business partners navigating people-related concerns.
• Apply a coaching mindset to help leaders think through options, risks, impacts, and potential solutions.
• Support leaders in addressing issues early and effectively before concerns escalated.
• Enable leader empowerment and autonomy through strategic advisory and coaching.
• Help leaders assess risk, understand root causes, and make informed decisions that lift performance and culture.
• Shift conversations from “Did a policy get violated?” to “What is driving this behavior or outcome?”
• Reframe documentation toward a root-cause and solution-focused approach that emphasizes context, contributing factors, and improvement opportunities.
• Identify contributing factors related to leadership, culture, systems, or environment.
• Recommend actions that support learning, growth, accountability, and sustained improvement.
• Participate in intake and assessment of workplace concerns using a consultative framework.
• Distinguish between matters requiring formal investigation and those best addressed through advisory or coaching support.
• Ensure timely, fair, respectful, and thoughtful resolution of concerns.
• Apply policies, practices, and investigative protocols consistently and appropriately.
• Ensure decisions and recommendations align with enterprise governance and expectations.
• Support documentation practices that are clear, accurate, and defensible.
• Collaborate with Leader Relations, Teammate Relations, Physician & Faculty Relations, Policy, Analytics, Training, and other partners.
• Participate in warm handoffs and promote shared accountability across service lines.
• Reinforce a “one team, one model” approach to people support.
• Model behaviors aligned to Lift Everyone Up and Lead the Way in all interactions.
• Support leaders in reinforcing dignity, respect, belonging, and trust during difficult conversations.
• Help translate Advocate Health’s Purpose & Commitments into everyday leadership actions.
• Recognize recurring themes, trends, or systemic challenges across cases.
• Share insights that inform training, policy refinement, and proactive interventions.
• Participate in defining and refining workflows, tools, and practices as the model evolves.
• Embrace innovation, learning, and change as the function continues to mature.
• Act as an ambassador for the People Relations & Enablement approach.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• Typically requires at least 5 years of experience in human resources, employee relations, business partnership, or a related people advisory function.
• Ability to navigate complexity with agility, adaptability, and strong judgment.
• Strategic thinking and the ability to assess risk, identify root causes, and recommend practical solutions.
• Strong communication, consultation, and influencing skills.
• Ability to build trusted relationships with leaders, teammates, and cross-functional partners.
• Resilience and sound judgment when supporting sensitive or complex workplace matters.
• Strong stakeholder management skills and the ability to work across teams and service lines.
• Understanding of the external HR, employee relations, and workplace culture landscape.
• Ability to scale impact by identifying trends, sharing insights, and supporting proactive solutions.

Core Competencies

Demonstrates expertise in human resources and employee relations, with a focus on strategic advisory, risk assessment, and fostering a positive workplace culture. Capable of building trusted relationships and navigating complex workplace issues with agility and sound judgment.