Senior Payroll Specialist

Skillcloud HCM Solutions / Senior Payroll Specialist / Cincinnati, Ohio

Skillcloud HCM Solutions is an HR Managed Services company that helps organizations manage their people operations with confidence, flexibility, and accountability.

Due to new growth and expansion we have an exciting opportunity available for a Senior Payroll Specialist to work in either the Cincinnati or Boston locations.

Skillcloud HCM supports HR, payroll, compliance, and workforce operations through a mix of managed services, interim support, and project‑based engagements. From day‑to‑day execution to moments of transition or transformation, Skillcloud acts as an extension of the team to keep people operations running smoothly. Partnership is central to how we deliver value.

The Senior Payroll Specialist supports accurate, compliant, and timely payroll delivery for clients by handling more complex payroll scenarios and serving as a knowledgeable resource for the payroll team. This role builds on the Payroll Specialist position by managing higher‑complexity payroll work, assisting with audits and reconciliations, and supporting issue resolution and quality review. The Senior Payroll Specialist partners closely with Payroll Client Managers and internal teams to ensure consistent payroll execution and strong client outcomes.

What We Offer

• Opportunity for a flexible full time hybrid work schedule
• Comprehensive benefit package and robust paid time off program
• Paid SHRM membership
• Access to a team and library of resources, tools and technology to help you be successful

Key Responsibilities

• Client Support & Communication: Provide advanced payroll support to clients by responding to payroll inquiries, explaining payroll results, and assisting with issue resolution in coordination with Payroll Client Managers.
• Payroll Processing & Review: Process and support complex payrolls, including multi‑state, off‑cycle, and adjusted payrolls. Review payroll data for accuracy, completeness, and compliance prior to submission.
• Payroll Issue Resolution: Research and resolve more complex payroll discrepancies, historical adjustments, and corrections. Escalate higher‑risk issues as appropriate and support root‑cause analysis.