Leading a portfolio of government and public sector accounts, the full-time Senior Partner Customer Success will build trusted relationships, drive program delivery, and ensure client satisfaction in a remote capacity. Key responsibilities Serve as the senior point of contact for government and public sector accounts, fostering relationships with program directors and agency executives Oversee end-to-end delivery of commitments, collaborating with cross-functional teams to meet contractual and regulatory requirements Lead and mentor a team of Customer Success Managers, focusing on account retention and expansion across the portfolio Required qualifications 15+ years of experience in government health programs, managed care, or healthcare technology Proven track record in managing complex government accounts and navigating procurement cycles Experience leading and developing customer success or account management teams Deep understanding of Medicaid managed care, Medicare Advantage, and CMS program requirements Exceptional communication skills and strong executive presence with government stakeholders
Senior Partner Customer Success in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.