Senior Order Coordinator

Senior Order CoordinatorNew hybrid opportunity based in Billerica MA for a Senior Order Coordinator to join the Bruker Biosystems Order Management Team. Will be responsible for processing all customer purchase orders accurately and in a timely manner to ensure service level agreements are adhered to and all invoices are created within the correct period.Responsibilities include:Timely and accurate processing of all customer purchase orders including licenses, web shop orders, and internal stock transfer orders, Teco (Timesheet and Service Confirmation)Timely and accurate creation of all customer invoices in the correct periodProcess internal demonstration and instrument loan equipmentConvert SAP quotes to sales ordersManage locally sourced Cryogen orders, web shop orders, demo system orders, and loan systems/accessory ordersProcess license requests; repair/ returns orders; Cryo, Prodigy, and Cold head Maintenance orders, inter-company stock transfer orders, and third party purchase ordersCreate all customer SAP invoicesMonitor closely to ensure all required documentation is in place for each orderReview customer orders, contracts, and supporting documentation to ensure compliance with Revenue Accounting and Reporting (RAR) requirements and company revenue recognition policiesValidate sales orders for completeness and accuracy, including performance obligations, delivery terms, customer acceptance requirements, billing milestones, and required supporting documentationEnsure contract modifications, change orders, returns, cancellations, and other order changes are accurately reflected in SAP and properly documented for revenue recognition purposesUpdate SFDC tool with SAP order number and required documents informationWork closely with Front Office and Quotation Specialist TeamsActively partner with Finance, Corporate Revenue Group, Sales and Service teams to resolve order issues that may impact revenue recognition, invoicing, or period-end reportingMonitor and resolve order exceptions, blocked transactions, master data issues, and RAR-related system errors impacting order processing and revenue recognitionSupport month-end, quarter-end, and year-end close activities to ensure timely order processing, invoicing, and compliance with revenue recognition requirementsMaintain accurate order records and supporting documentation to satisfy internal control, audit, and compliance requirementsSupport internal and external audits by providing documentation and explanations related to customer orders, contracts, invoicing, and revenue recognition controlsIdentify opportunities to improve order quality, process efficiency, data integrity, and compliance with revenue recognition requirementsProvide flexibility on other tasks to improve effectivenessPerform back up support for other regionsMaintain an excellent current working knowledge of Bruker productsPerform other duties as required.Qualifications include:Bachelor Degree in Business or related disciplineMinimum 3 years business administration work experience involving SAP ERP and Revenue Recognition in high technology life sciences or NMR work environmentAdvanced computer proficiency with MS Office Suite and hands on experience with SAP, CRM software, SalesForce.comStrong knowledge of order-to-cash business processes and revenue recognition activities, including familiarity with ASC 606 and IFRS 15 principles preferredHands-on work experience within SAP ERP environments; SAP Revenue Accounting and Reporting (RAR) experience preferredProven ability to review customer contracts, quotations, purchase orders, and change orders for completeness and compliance with revenue recognition requirementsExcellent verbal, written, and personal communication and presentation skills with oral and written fluency in English language; familiarity with Portuguese and Spanish desirableStrong analytical and problem-solving skills with the ability to identify and resolve complex order, billing, data quality, and revenue recognition issuesHands on work experience supporting month-end and quarter-end close activities within a controlled financial environmentDemonstrated commitment to data accuracy, compliance, internal controls, and audit readinessProven ability to effectively collaborate with cross-functional teams including Finance, Corporate Revenue Group, Sales Operations and ServiceAdvanced multi-tasking and problem-solving skills with ability to communicate in a positive and constructive manner with people at all levelsFlexibility to support working hours which may be influenced by need to complete the jobCreative thinker with a decision-ready attitude to achieveNatural team player with a excellent attention to detail, organizational, and multi-tasking skillsAbility to work independently and as a team player in a rapidly changing and diverse, multi-national commercial work environmentAn outgoing and friendly personality with a high degree of personal integrityAs we thrive due to long term relationship, having a diplomatic nature to resolve difficult situations is a recommended behavioral attributeAct in accordance with environmental, health and safety policy and ISO 14001 / OHSA 18001 to ensure health and safety, review and minimize the environmental impact of activities, products and services, and comply with the requirements of relevant country and local laws and regulationsComply with the Bruker Code of Conduct, Company Policies and PracticesOperates with a high standard of ethics, integrity, and professionalismAbility to satisfactorily complete position compliance and training requirementsValid Driver License in good standing, issued by resident state requiredU.S. Citizenship or U.S.

Permanent Resident status requiredAt Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $60,750 and $108,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position.

Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, and other protected characteristics.Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.