Western Alliance Bank is seeking a Senior Operational Support Analyst to ensure the Genesys Cloud platform remains secure, reliable, and compliant. You’ll partner with product, engineering, security, risk, and vendors to support releases, hyper care, and ongoing optimization.
The role demands strong operational support acumen, leadership experience, and the ability to balance technical design with business outcomes across a mission-critical customer contact platform.
#J-18808-LjbffrSenior Ops Support Analyst, Genesys Cloud Expert in phoenix at Unknown Company
This position is listed as full time and onsite.