Senior Operations Manager – Vendor Finance

Responsibilities

• Defines the overall strategy for their business functional unit within operations
• Executes operating plan
• Communicates strategy to operations team
• Responsible for multiple functions across one or more sites
• Manages managers, supervisors and/or individual contributors
• Participates in industry forums
• Manages and is responsible for achieving desired business results
• Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products
• Serves as a senior level representative for an operational group
• Interacts with customers and/or third parties to drive business results in resolving escalated issues
• Owns third party and/or senior level business partner relationships
• Provides coaching and development to operations managers and supervisors
• Leads staff meetings, communicates the strategic direction and translates into tactical operating plans
• Provides consultation and advice to service partners and customers
• Identifies and influences strategic improvement initiatives and serves as project sponsor
• Reviews and approves standard operating procedures as appropriate
• Drives policy improvements
• Owns the control framework for unit(s) of responsibility
• Establishes and monitors key risk indicators to ensure effective quality risk management
• Manages and is accountable for risk mitigation and business resiliency strategies
• Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures

Requirements

• Minimum of three years of experience remarketing off-lease equipment
• Subject matter expertise in remarketing construction equipment, material handling equipment or transportation equipment is strongly preferred
• 5+ years of industry-relevant experience
• At least 3 years of prior management experience
• University/college degree preferred
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered