Senior Operations Manager (Operations Manager I)
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As a Senior Operations Manager at DHL Supply Chain, you will oversee warehouse operations, implement process improvements, lead and develop teams, ensure safety compliance, and collaborate with cross-functional teams to meet customer expectations. This role offers an opportunity to significantly impact our logistics operations and contribute to our reputation as a global leader in contract logistics.
Key Responsibilities:
- Lead, motivate, and develop a diverse team of Supervisors and indirect reports, fostering an inclusive culture.
- Develop and implement workflows, labor plans, and standardized processes to enhance productivity and reduce costs.
- Ensure compliance with health and safety regulations, promoting a safety-first culture.
- Analyze KPIs and produce reports to support continuous improvement.
- Maintain open communication across teams and leadership.
- Assist in hiring top talent for supervisory roles.
- Work with cross-functional teams to fulfill customer orders efficiently.
- Address customer concerns proactively to ensure high satisfaction.
Qualifications:
- Bachelor's degree or equivalent experience preferred.
- At least 1 year of logistics industry experience.
- Minimum of 2 years supervisory or management experience.
- Experience with P&L management, goal setting, and project management is a plus.
We offer a professional environment focused on teamwork, development, and continuous improvement, with competitive wages and comprehensive benefits.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job functions: Management and Manufacturing
- Industries: Transportation, Logistics, Supply Chain, Storage