Senior Operations ManagerThe Senior Operations Manager manages daily activities within the organization's operations function and works closely with Operations Directors to support and strengthen branch operations. This role is intentionally designed as a developmental and rotational leadership opportunity, providing broad exposure to multiple operating environments and preparing high-potential leaders for future placement across the enterprise. The Senior Operations Manager will oversee and support continuous improvement initiatives, operational standardization, and best-practice deployment across facilities.
Relocation typically occurs within 12–18 months, with exact timing dependent on business needs and individual readiness; the role is expected to relocate to support operations across the West Coast, including but not limited to California, Phoenix, New Mexico, and Idaho. This position is ideal for leaders seeking accelerated growth, expanded responsibility, and long-term career advancement within foodservice operations.Essential Duties:Drive improved financial performance and competitive positioning through continuous improvement of operational and production processesAnalyze operations workflows to identify opportunities for efficiency, standardization, and cost optimizationEnsure compliance with all Company policies, safety standards, and applicable laws and regulationsSupport consistent reporting of performance metrics, DSI, policies, and procedures across operationsPartner with Branch Operations teams to resolve tactical and strategic operational challengesInterface with leadership to ensure customer complaints and operational issues are addressed promptly and effectivelyDeploy and execute Enterprise Strategy throughout OperationsProvide direct leadership oversight for Inbound Warehouse, Inventory, Quality Control (QC), Divisional Safety and Compliance, and related teamsDevelop and execute operational plans and production schedules that increase profitability while reducing overheadEstablish, monitor, and improve quality and safety standards across assigned operationsAdjust associate schedules and staffing plans to optimize labor costs while meeting productivity and service expectationsParticipate in cross-facility training, best-practice sharing, and rotational assignments as part of leadership developmentOther duties as assignedQualifications:Bachelor's degree (B.A.) from an accredited college required; Master's Degree preferred10+ years of progressive operations experience within foodservice, distribution, warehouse, or transportation environments, or an equivalent combination of education and experience2+ years of people management experienceBackground in automated warehousing / engineering-driven operations or transportation, delivery, and route-based operations strongly preferredExperience operating within high-volume, performance-driven environmentsWillingness and ability to relocate to West Coast facilities based on business needs and leader readinessWillingness and ability to travel up to 25% of the time in support of projects as assignedStrong technical proficiency (Microsoft Word, Excel, Email, Business Intelligence tools)Flexibility to work operational demands, including evenings, weekends, and holidays as requiredSalary of $100,000 to $140,000 depending on competency, experience, qualifications and skills plus annual bonus potential.