A national benefits provider seeks a Senior Operations Manager for Participant Services to enhance service delivery, lead team managers, and leverage data-driven decisions. The ideal candidate has 5-7 years in customer service operations, with strong leadership and analytical skills. Responsibilities include overseeing performance metrics, leading change management initiatives, and ensuring excellent customer experiences. This full-time role offers a competitive salary of $80,000 – $110,000 annually, depending on experience, with remote and hybrid options available.
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Senior Operations Leader, Participant Services (Remote) in moraine at Unknown Company
This position is listed as full time and able to be worked remotely.