Senior Operations & Supplier Testing Analyst

Senior Operations And Supplier TesterShape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals.

The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.The RoleThe Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team.

This position plays a crucial role in supporting risk management of 1LOD Operations. This role requires hands-on support for performing 1LOD transactional and supplier oversight testing. Achieving success in this role requires a demonstrated ability to complete all assigned testwork within the established timelines, assist the Testing Manager with the build-out of new tests and expansion of existing test scripts, and proficiently articulate exceptions and findings related to testwork.By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better.

We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.What You'll DoEnsure operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testingDocument and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effectiveObtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as neededManage assigned testing timelines to ensure all tasks and reporting are completed within established timeframesApply regulatory and compliance knowledge to evaluate scenarios, assess risk implications, and inform testing conclusionsAssist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirement, policies and business processesMake principle based scoring and risk decisions grounded in policy intent, evidence and dataAssist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actionsCommunicate findings, risk implications to cross functional stakeholdersDetermine when issues can be resolved independently versus escalated to management and proactively engage cross-functional stakeholders to clarify expectations, resolve issues, and communicate risk implicationsSupport the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test scriptCollaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectivelyPrioritize competing responsibilities based on workload and demandsConduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodologyProvide real time feedback, reinforcing best practices and elevating testing qualityServe as subject matter resource to testing analysts by providing guidance on scenario interpretation, sample methodology, and evaluation.Support a culture of accountability, continuous learning, and improvement within the testing teamTrain analysts on newly designed or revised testsServe as a subject matter expert on complex processes, regulatory frameworks, and testing approachesMentor analysts to build critical thinking, problem solving and communication skills under managers guidanceUndertake ad-hoc duties as needed to support the Operations and 1LOD Risk departmentWhat You'll Need5+ years of relevant experience in audit, compliance testing, or other control/ transactional reviewsExperience in banking and/or fintech industry; knowledge of banking products, processes and regulations covering areas such as deposit products and consumer lending productsDemonstrate ability to apply testing methodology, regulatory knowledge and risk and control frameworks to evaluate complex scenarios and inform testing conclusionsStrategic thinker who can partner with testing manager to build, expand and improve existing testing scripts and processesStrong organizational skills, able to balance multiple critical priorities simultaneously and successfullyMaintain strong time management, able to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detailStrong analytical skills and ability to review and comprehend large sets of data; able to synthesize diverse processes and data and formulate appropriate conclusionsFluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.Results oriented, demonstrated achievement of exceeding expectationsAbility to work independently with minimum oversight and exercise sound, risk based judgment in ambiguous or complex scenariosInquisitive nature, attention to detail, diligence and a good attitudeStrong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)Demonstrated outlook of positive and productive relationships and successful partnerships with stakeholdersDemonstrated ability to coach, mentor and review peers with a focus on accuracy and development