Puzzle Financial Inc. is hiring a Senior Customer Success Manager to own onboarding and retention for customers, including collaboration with accounting partner firms. You’ll drive product adoption, satisfaction, and a data‑driven approach to reduce churn in a remote‑first, US/Canada oriented environment.
You’ll lead 1:1 onboarding calls, set up 3‑day onboarding timelines, and perform regular check-ins, while partnering with Product and Support to optimize the customer journey.
#J-18808-LjbffrSenior Onboarding & Retention CSM - Remote in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.