Primary Location: Chicago, IL V-Soft Consulting is currently hiring for a Senior Network Manager for our premier client in Chicago, IL. Education and Experience:
- Experience managing support/maintenance agreements and outside service providers
- Experience working with a Security Operations Center
- 4-year college degree in a related field and/or relevant professional experience
- 7 years of managing experience leading IT network engineering teams
- 10 years of Technical Operations, Engineering & Implementation, and Security Engineering experience
- Strong knowledge of ITIL concepts. ITIL certification is a plus
- Strong client-focus skills with ability to recognize client requirements, assist client in achieving their goals, manage client expectations and consistently achieve high client satisfaction
- Strong organizational and management skills; ability to efficiently manage a variety of multiple concurrent projects simultaneously
- Experience with designing an ITSM system to manage incidents, problems, workflows and to collect metrics required for reporting, preferably on ServiceNow
- Strong interpersonal skills, communication, leadership ability, and teamwork.
- Perform advanced troubleshooting and root cause analysis of critical network incidents.
- Provide hands-on support during major outages, cybersecurity incidents, and high-priority operational events.
- Participate in network configuration reviews and oversee implementation of complex network changes.
- Collaborate with engineering teams to resolve performance, capacity, and reliability issues.
- Design and implement switching, routing, wireless, network security, and cloud connectivity solutions.
- Lead technical deployments, migrations, upgrades, and integration projects.
- Develop and maintain network capacity planning, performance monitoring, and optimization strategies.
Senior Network Manager in chicago at Unknown Company
This position is listed as full time and onsite.