Unknown Company

Senior Network Engineer

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herndon, va • Posted Yesterday
Onsite Full Time Information Technology

Senior Network Escalation Engineer – Full Time

Location: Herndon, VA – Onsite

Schedule: Monday–Friday

Clearance: Active TS/SCI Required


Do you have the right skills and experience for this role Read on to find out, and make your application.

Position Summary

We are seeking a Senior Network Escalation Engineer to provide advanced technical support for complex Federal customer environments. The role focuses on critical escalations, troubleshooting, root cause analysis, and customer engagement, with a strong emphasis on Juniper switching, data center networking, and Layer 2/Layer 3 technologies.


Key Responsibilities

  • Own and resolve high-priority and business-critical customer escalations.
  • Provide advanced troubleshooting, packet analysis, and root cause analysis.
  • Support Juniper switching and data center technologies.
  • Lead customer escalation calls, technical reviews, and onsite engagements.
  • Develop workarounds, mitigations, and permanent solutions.
  • Collaborate with Engineering, QA, Product Management, and Development teams.
  • Document solutions and create knowledge-base and troubleshooting content.
  • Mentor engineers and drive operational improvements.


Required Technical Skills

  • 10+ years of networking experience; 7+ years in advanced escalations.
  • Extensive experience with Juniper EX and QFX platforms.
  • Strong Layer 2/Layer 3 networking knowledge.
  • EVPN/VXLAN and data center fabric architectures.
  • BGP, OSPF, multicast, IGMP/IGMP Snooping, and PIM.
  • VLANs, STP/RSTP/MSTP, LACP, VRRP, QoS/CoS, and 802.1X.
  • TCP/IP, DNS, DHCP, ARP, ICMP, TCP/UDP, and VPN technologies.
  • Strong packet capture and protocol troubleshooting skills.
  • Experience with Linux-based systems and troubleshooting tools.
  • Excellent customer-facing communication and problem-solving skills.


Preferred Qualifications

  • Juniper MX, MPLS, L2/L3 VPNs, or SRX firewalls.
  • Python, Perl, Shell, or network automation experience.
  • JNCIP/JNCIE or CCNP/CCIE certifications. xhqgsiq
  • Bachelor's degree in Computer Science, IT, Engineering, or related field.


Senior Network Engineer in herndon at Unknown Company

This position is listed as full time and onsite.

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