Network Infrastructure ManagerResponsibilities: Functions as team lead with design and implementation of work assignments. Monitor and maintain the county network, ensure that the appropriate capacity and availability meets the need of the departments. Manage the wireless network infrastructure which includes controllers, load balancers, access point and VPNs. Responsible for installing, testing wired and wireless network monitoring tools and infrastructure components. Provide technical support for network and infrastructure issues reported by county employees. Troubleshoot and resolve network hardware/software issues and repair defective components. Occasional work after-hours to handle network issues. Work directly with county network and infrastructure vendors to review, monitor and implement infrastructure components and service. Works with Asset/Configuration Manager for update and Technical Architect to develop and maintain technical design, models, and documents that represent the current state of the county network and infrastructure.Requirements: Bachelor's Degree in Computer Science, Information Technology or related field; supplemented by four years of infrastructure Management or Network Management experience. Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance. Strong communication and collaboration skills. Attention to detail and teamwork.
Experience with network configurations (LAN, WAN, WLAN). Specific License or Certification Required: Network certifications (CCNA, CCNP) preferred. Must be knowledge of network control protocols (DHCP, QOS, POE, IPv4, HTTP, DNS 802.11a/b/n/ac) and network management protocols (CDP, FTP, SNMP). Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.