Rockbot is seeking a Network IT Specialist to act as the technical backbone for the escalation function, owning advanced networking, firewall, hardware, and enterprise support problems.
You will collaborate with Product, Engineering, Customer Success, and Sales to optimize AI-enabled support operations and scalable workflows, while maintaining strong customer communication and SLA adherence.
#J-18808-LjbffrSenior Network & AI-Driven Support Engineer in Remote at Unknown Company
This position is listed as full time and onsite.