Senior National Accounts Coordinator

Coordinating emergency and planned replacement jobs, the full-time Senior National Accounts Coordinator will manage commercial service inquiries and support project management for National Accounts customers in a remote setting. Key responsibilities: Coordinate with the Sales Team to select Commercial Service Providers for installation and repair services Manage customer service inquiries and resolve emergency and non-emergency commercial service issues Monitor CRM and tracking systems to ensure accurate account information and support effective account management Required qualifications: High school diploma or equivalent required Minimum 10 years of experience in dispatch, project management, or customer service in a multi-task environment Pre-existing relationships with key service providers in major US markets Knowledge of market-based pricing for labor and materials Technical repair experience in plumbing or appliance industries preferred