Unknown Company

Senior MIR & ITIL Platform Engineer (ServiceNow)

marlborough, ma • Posted 2 weeks ago
Hybrid Full Time IT & Technology

BJ’s Wholesale Club, Inc. is seeking a Principal Engineer, Major Incident Response & ITIL Platform Lead in Marlborough, MA. This hybrid role combines hands-on engineering with program leadership to evolve the MIR, PIR, and Problem Management practices across stores, DCs, and digital environments.

The role requires deep ServiceNow expertise, ITIL mastery, and the ability to lead offshore teams while communicating with executives during high-severity incidents.

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Senior MIR & ITIL Platform Engineer (ServiceNow) in marlborough at Unknown Company

This position is listed as full time and hybrid.

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