To support enterprise Customer Service modernization initiatives, the full-time Senior Microsoft Dynamics 365 Developer will design and enhance CRM applications, integrate systems, and provide technical leadership while working remotely. Key responsibilities Design, develop, customize, and enhance Microsoft Dynamics 365 Customer Service applications Integrate Microsoft Dynamics 365 with enterprise systems using REST APIs and Azure Logic Apps Mentor junior developers and collaborate with stakeholders to translate business requirements into technical solutions Required qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent professional experience) Minimum five (5) years of hands-on Microsoft Dynamics 365 Customer Service development experience Seven (7)+ years of overall Information Technology experience Extensive experience developing enterprise CRM customizations, plugins, workflows, and integrations Strong experience with C#, .NET, JavaScript, and Microsoft Dataverse