Senior Medical Director

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Senior Medical Director will join Oak Street Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, with Oak Street Health leading the transition from fee-for-service to value-based care.

The Senior Medical Director will be responsible for leading our provider teams in the local market and will partner with the Regional Vice President to achieve operational and clinical excellence and world-class performance in hospital admissions, quality, patient satisfaction, clinician satisfaction, and medical cost. To offer context for the practice and to remain close to our patients, the Senior Medical Director will practice primary care in our clinics 2 ½ days per week alongside his/her provider colleagues. The leader will report to the Executive Medical Director for the region and will serve as a key thought partner in providing feedback on our clinical model.

Core Responsibilities

• Medical Director Management & Coaching:
  • Supervise center medical directors and ensure their priorities align with the organization.
  • Assist in offering constructive feedback to providers to improve performance.
  • Help medical directors master data-driven tools and practices required to keep patients well and out of the hospital.
  • Review quality dashboards with medical directors and implement initiatives to improve quality outcomes.
  • Provide managed care perspective to medical directors as they lead their teams.
  • Understand and communicate provider performance/compensation plans.
• Interviewing, Hiring, and Retaining Providers: Identify, interview, hire, and retain qualified providers throughout the region.
• Physician Leadership Development: Develop physician leadership in providers throughout the market with support from Provider Services, including creating a pipeline of internal clinical leaders skilled in problem solving, communication, conflict resolution, value-based care delivery, and collaboration with clinicians and executives.
• Support Organizational Strategy:
  • Medical Management
  • Care Management
  • Quality Improvement
  • Utilization Management
  • Network Management
  • Health Plan Management
  • Documentation/Risk Adjustment
  • Clinical Compliance & Policy Development
• Population Health:
  • Supervise the interdisciplinary Complex Care Teams focused on our highest need patients in the market.
  • Supervise the Transition Nurses, who track all hospitalized patients and coordinate post-discharge care.
  • Partner with the population health and quality teams to advance our care model.
  • Participate in documentation and coding activities, including provider education and review sessions.
  • Other duties as assigned.

What are we looking for?

• M.D./D.O./DNP graduates with a license in good standing and no restrictions; board certified in Internal Medicine or Family Medicine, or a primary-care-eligible DNP.
• Typically 10+ years of experience; at least 5 years in outpatient practice and 3 years in a physician management role or as a medical director managing a group of 20+ providers.
• Extensive experience in clinical leadership roles and coaching physicians.
• Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration.
• Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign.
• Excited by developing and implementing new processes, self-aware and confident in leadership skills, and eager to share those with a fast-growing, passionate team.
• Understanding of managed care basics, population health, and resource allocation to deliver high value care.
• Ability to remain calm in stressful situations and a strong desire for problem solving.
• Commitment to our patient population and comfort with ambiguity.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$184,112.00 - $396,550.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.