Lead a technical support team for complex Zscaler issues. Manage escalations and drive process improvements. Own training and initiatives for operational efficiency. Who You Are: Passionate leader developing technical talent. Data-driven with focus on CSAT, NPS, and metrics. Proactive problem-solver and continuous learner. Health plans, time off, parental leave. Retirement options, education reimbursement. In-office perks and more. Zscaler Zscaler accelerates digital transformation with its Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company has a global, customer-focused culture and is building an AI-native enterprise to solve security challenges. #J-18808-Ljbffr
Senior Manager, Product Support (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.