Senior Manager – Product Strategy

• Own the Amex Offers Product Line Strategy process end-to-end, defining the long-term vision, value proposition, and strategic roadmap
• Assess merchant needs, Card Member behaviors, competitive trends, and emerging industry developments to identify growth opportunities
• Develop strategic recommendations and executive-ready narratives that influence product investments and business priorities
• Influence cross-functional stakeholders across Product, Engineering, Sales, Analytics, Marketing Operations, and Finance to align on strategic priorities and execution
• Define and monitor strategic KPIs to measure business performance, merchant and Card Member value, and long-term growth opportunities
• Own the Product Line Strategy operating cadence, including annual strategy development, capability assessments, roadmap refreshes, and executive reviews
• Monitor competitive trends, emerging technologies, and adjacent industry developments to inform long-term product strategy
• Develop market assessments, business cases, and investment recommendations for new capabilities and growth opportunities
• Lead cross-functional strategic initiatives from concept through execution
• Simplify complex business challenges into actionable recommendations balancing long-term vision with near-term execution

Requirements

• 5+ years of experience in product strategy, management consulting, corporate strategy, or related strategic roles, preferably within digital advertising, loyalty, payments, retail media, marketing technology, or platform ecosystems
• Demonstrated experience developing product strategies or strategic roadmaps that influence business growth and long-term investment decisions
• Proven ability to synthesize qualitative and quantitative insights into strategic recommendations that influence business decisions
• Strong quantitative skills enabling KPI analysis and actionable recommendations with measurable business value
• Proven ability to lead complex cross-functional initiatives while influencing stakeholders across Product, Engineering, Sales, Analytics, Finance, Marketing Operations, and other business functions
• Strong organizational and project management skills with the ability to manage multiple strategic initiatives, balance competing priorities, and drive execution in a fast-paced environment
• Ability to navigate ambiguity, adapt quickly, and make sound decisions in a dynamic environment
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
• Preferred: experience developing product strategies for digital platforms, digital advertising, retail media, loyalty, payments, or marketplace businesses
• Preferred: strong executive communication and storytelling skills, including executive-level strategy presentations
• Preferred: experience partnering with Product Development and Engineering organizations to translate strategic priorities into product investments
• Preferred: curiosity and a customer-first mindset

Core Competencies

Demonstrates expertise in product strategy development and execution, with a strong focus on influencing business growth through strategic roadmaps and KPI analysis. Proven ability to lead cross-functional initiatives and communicate effectively with stakeholders at all levels.

Highest-signal resume keywords

• Product Strategy Development
• KPI Analysis
• Cross-Functional Leadership
• Strategic Roadmap Creation
• Executive Communication

ATS Optimization Keywords

Hard Skills

• Product Management
• Strategic Roadmap Development
• KPI Monitoring
• Market Assessment
• Business Case Development
• Quantitative Analysis
• Strategic Recommendations
• Project Management
• Complex Initiative Leadership
• Stakeholder Influence

Soft Skills

• Organizational Skills
• Adaptability
• Decision-Making
• Storytelling
• Curiosity

Industry Keywords

• Digital Advertising
• Loyalty
• Payments
• Retail Media
• Marketing Technology
• Platform Ecosystems
• Business Growth
• Emerging Technologies
• Competitive Trends
• Customer-First Mindset