Senior Manager, Product Management

Managing the full lifecycle of Strategic Meetings Management (SMM) client programs, the full-time Senior Manager, Enterprise Meetings will implement, optimize, and oversee SMM initiatives while collaborating with cross-functional teams in a remote environment. Key responsibilities Own end-to-end implementation of SMM clients, including assessments, program design, and technology configuration Serve as the primary accountability point for SMM clients, maintaining phase-based roadmaps and action plans Lead program governance, including operational reviews and policy refresh cycles, while identifying optimization opportunities across the portfolio Required qualifications Bachelor's degree in business, travel, operations, or a related field, or equivalent experience Minimum of 10 years of experience in travel management operations, with at least 5 years in senior leadership roles Experience managing global projects and service delivery across multiple regions Demonstrated success in leading large-scale operational change and technology adoption Strong commercial acumen, including experience with budgets and financial management