Capital One is seeking a Manager, Process Management for the Card, Collections Team. This hybrid role focuses on creating and improving processes to deliver consistent customer experiences and protect the company’s bottom line.
You will lead cross-team collaboration to mitigate risk and drive operational excellence. Your background includes at least 5 years in process/project/risk-related roles and a strong command of process documentation, quality checks, and continuous improvement.
#J-18808-Ljbffr