Senior Manager, People Operations

To enhance service delivery and employee experience, the full-time Senior Manager, People Operations will lead a high-performing team, manage complex cross-functional programs, and ensure operational compliance in a remote work environment. Key Responsibilities: Lead, coach, and develop the People Operations team while establishing performance expectations and accountability Own the People Operations operating model, including capacity planning, service catalogs, and performance scorecards Drive the adoption of standardized processes across regions and business entities while managing complex employee operations issues Required Qualifications: 8+ years of experience in People/HR Operations, with at least 3 years in a leadership role managing operational programs Proven ability to design and scale operating models and lead cross-functional change initiatives Hands-on experience with HRIS workflows and data governance, preferably with UKG Ready Strong program management and analytical skills, with the ability to define KPIs and make data-informed decisions Familiarity with employee lifecycle practices and relevant US employment requirements