Senior Manager, Network and Telecommunications

Leading a centralized network and telecommunications team, the full-time Senior Manager, Network and Telecommunications will oversee the operation and security of enterprise network services and contact-center platforms while ensuring alignment with business needs and technology strategies in a hybrid work environment. Key responsibilities Manage day-to-day operations of enterprise network and telecommunications services, ensuring performance, security, and reliability Lead and develop teams, establishing clear expectations, priorities, and performance objectives while fostering a collaborative culture Engage with stakeholders to translate business requirements into technology plans, managing vendor relationships and operational escalations Required qualifications Bachelor's degree in information technology, computer science, engineering, or a related discipline, or equivalent professional experience At least five years of experience managing a technology-focused team with a strong operational background Demonstrated experience in enterprise infrastructure, networking, and telecommunications technologies Strong understanding of operational practices including incident, problem, and change management Ability to communicate complex technical issues clearly to both technical and non-technical audiences