Senior Manager, Internal Communications

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Deepgram is scaling fast, and were doing it as a fully remote, increasingly global company that is starting to build hub offices. As Deepgram grows, clear and effective internal communication becomes increasingly important to keeping our employees informed, connected, and aligned. This role will help ensure that employees understand what’s happening across the company, hear consistently from leadership, and have the context they need to stay connected to our mission, priorities, and each other.
The Senior Manager, Internal Communications will build and evolve the systems, channels, and communications practices that help Deepgram communicate effectively as we grow. This is a highly cross functional, internal communications role at its core. As an early member of the Communications team, youll also have the opportunity to contribute to adjacent areas where internal communications expertise is valuable, including executive communications, company narrative, major company moments, and employee advocacy. Youll report to the Head of Communications.
Develop clear, timely communications that help employees understand what is happening across Deepgram, why it matters, and how it connects to our company priorities and direction.
Build a clear internal communications system:

Partner with leadership on employee communications:

Help the CEO and executive team communicate clearly and consistently with employees across all-hands, memos, Slack, and other channels, including helping draft and shape communications in their voice.
Organize communications for major company moments:

Partner with the right people at the right time to ensure unique internal communications strategies exist for important company moments, ensuring employees receive clear, timely, and consistent information about the moments that matter.
Partner with the Chief Strategy Officer to help employees understand Deepgram’s mission, strategy, priorities, and company story, translating complex business and technical information into communications that are relevant and accessible to employees.
Work closely with the People team to develop effective ways to communicate and reinforce important culture and employee experience priorities, including the systems, channels, and moments that help employees understand and experience them consistently across the company.
Use data and technology to improve communications:

Establish lightweight ways to understand whether communications are reaching employees and achieving their intended outcomes, and use AI and other tools to make the function increasingly effective and scalable.
Contribute to broader communications:

Support executive communications, company narrative, employee advocacy, and other communications priorities where internal communications expertise is valuable.
Deep internal communications experience: has owned internal comms at a fast-growing company, not just contributed to it
Has experience with, or has thought deeply about, keeping a remote or distributed workforce connected to the companys values and to each other
Earns the trust of executives: can write in their voice, help them sound consistent over time, push back with candor, and handle sensitive information with discretion
Thinks in systems: designs a communications architecture and cadence on purpose, rather than adding more things to an already crowded ecosystem
Operates AI-native: uses AI as the default way of drafting, editing, summarizing, and measuring comms, and is excited to build workflows and agents for leverage
Translates complex technical and business news into plain language that works for engineers, researchers, sellers, and operators alike
Uses data and feedback to show whats working and iterate, not just ship and move on
5–8+ years in communications, most of it in internal or executive comms at a high-growth technology company
~ Experience at a fully remote or globally distributed company, ideally through a period of rapid headcount growth
~ Has built an employee advocacy program or helped employees act as ambassadors for the company story
~ All legitimate Deepgram recruiting communication comes from an @ deepgram.If youve received a message claiming to be Deepgram, please forward it to