Senior Manager, Fund Administration

The Senior Manager, Fund Administration position will oversee the delivery of high-quality fund administration services for an assigned portfolio of clients while providing leadership to a handful of junior team members across all levels, and contribute to firm-wide initiatives. This role serves as a technical leader within the organization, ensuring the accuracy and quality of deliverables through quality control reviews, technical guidance, and mentorship. Our ideal team member is someone eager and motivated to progressively grow with us. We want people who are capable of problem solving and thinking outside of the box to achieve their goals.

Key Accountabilities

Core Activities

• Client Relationship Management: Develop and maintain strong client relationships with Fund Managers and stakeholders, engage in ongoing service health check-ups on a periodic basis and identify opportunities to enhance service, manage escalated client issues.
• Engagement Leadership: Oversee the delivery of services for assigned client engagements, manage and prioritize deliverables across client teams to ensure deadlines and service level expectations are consistently met.
• Technical Leadership & Quality Oversight: Provide oversight and subject matter expertise across assigned client engagements, perform quality control (QC) reviews of department-wide deliverables in compliance with governing documents and firm standards, review and resolve complex accounting, operational, and client issues while providing guidance to engagement teams, partner with the Director to establish and maintain best practices, technical guidance, and quality standards across engagements.
• Mentorship & Team Leadership: Supervise and train junior staff, providing guidance on complex transactions/issues and fund-specific nuances.
• Cross-Department Collaboration: Coordinate with internal teams, including tax and leadership teams and external stakeholders, to ensure deliverables are accurate and timely.
• Process Improvement & Operational Excellence: Identify and implement process improvements, technology enhancements, and best practices that strengthen operational efficiency and internal controls while supporting department initiatives, strategic projects, and other business priorities as assigned.

People

• Foster an inclusive, collaborative culture aligned with ZEDRA values
• Participate in regular one to ones and act on feedback to improve performance
• Identify at least one personal development priority each year
• Complete all mandatory trainings on time
• Support improvements arising from Employee Engagement feedback

Knowledge & Experience

• Bachelor’s degree in Accounting, Finance or related field (Master’s degree or CPA a plus).
• Minimum of 9 years of experience in accounting, with a focus on alternative investment funds – Venture Capital experience a plus
• Experience preparing and reviewing general ledgers, workpapers, and financial statements
• Deadline oriented with ability to complete assigned tasks independently
• Self-motivated, proactive, and results-oriented
• Excellent understanding of fund accounting and investment structures, including carried interest, allocations, waterfalls.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), familiarity with Entrilia and/or Quickbooks a plus
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Strong attention to detail and commitment to accuracy while maintaining a big-picture perspective and excellent problem-solving abilities
• Strong written and verbal communication skills with the ability to interact with clients and stakeholders effectively
• Strong sense of ownership, accountability, and responsibility for client deliverables and team performance

Personal Attributes

• The successful candidate will be a visible champion and role model of ZEDRA’s values and behaviours
• Passion for delivering a great client experience, with the ability to communicate with clients and other stakeholders clearly, dealing with difficult situations and conflict where necessary
• An inclusive and collaborative approach with colleagues and key stakeholders
• A proactive, solution-oriented approach, able to work independently but always as part of a team

For more information or to request a copy of the full job description, please email recruitment@zedra.com

Agency Notice

We kindly ask that recruitment agencies do not submit unsolicited CVs or candidate profiles to our hiring managers or recruitment team. Any CVs received without a prior agreement will be deemed unsolicited, and we will not be liable for any fees, commissions, or terms associated with such submissions. All agency correspondence, enquiries, or proposals should be directed to recruitment@zedra.com