Senior Manager, Experiential Ops & Production

About the Company

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We are a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, our presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

Responsibilities

• Oversee all aspects of fabrication, audiovisual and logistics for live events, ensuring seamless execution across multiple venues and locations.
• Apply strong background in multi‑use fabrication and set design, working with a variety of materials and structures for versatile event setups, while managing multi‑stop tours with detailed planning for logistics and transportation.
• Manage labor teams of technicians, skilled laborers and vendors, overseeing the safe operation of heavy equipment for events and installations.
• Conduct vendor management across audio, lighting, staging, fabrication, graphics, digital technology, venues and labor, ensuring timely delivery, installation and adherence to sustainability, diversity and quality standards.
• Plan, manage and execute large‑scale projects from planning through execution, ensuring all aspects are meticulously organized and meet client expectations.
• Collaborate with account teams to ensure flawless project delivery, aligning with client objectives, budgets and timelines.
• Oversee day‑of operations, managing decor, setup, staffing and troubleshooting as necessary.
• Support the event director in client communication, providing updates and resolving concerns to ensure client satisfaction.
• Develop, manage and reconcile project budgets of $500k+, ensuring projects stay within financial parameters and meet expected targets.
• Create and manage production schedules, run‑of‑show documents and enforce critical deliverable dates.
• Build and maintain strong client relationships, ensuring all client needs are addressed promptly throughout the project.
• Lead and guide the project team, providing vision, motivation and a collaborative work environment while fostering professional development.
• Promote a positive, team‑oriented atmosphere and establish best practices for project management.
• Cultivate collaboration within the account team, continuously evolving processes to maximize integrated project effectiveness.
• Contribute to business development efforts, identifying new revenue opportunities with existing and potential clients.

Qualifications

• Bachelor’s Degree.
• 4–7 years of relevant operations experience, preferably in experiential, sports or entertainment fields.
• Ability to remain calm under pressure, manage multiple projects simultaneously and meet deadlines.
• Strong understanding of the experiential landscape with proven ability to deliver projects from start to finish.
• Confidence in presenting and communicating with senior clients, including crafting complex written communications.
• Ability to navigate challenging situations and influence stakeholders toward desired outcomes.
• Comfortable working as an integral part of a team.
• Solution‑oriented mindset with strong attention to detail and highly organized.
• Ability to inspire and lead team members, generating positive morale.
• Strong multitasking, prioritization and coordination skills.
• Experience in labor management and vendor relations.

Compensation

Base salary range: $75‑85k, plus bonus potential if applicable for the role. Actual base salary is dependent on market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations and tenure at the company.

Benefits

• Professional Development: learning and development programs, mentorship opportunities and career advancement support.
• Generous Paid Time Off and holiday allowances.
• Paid parental leave.
• 401(k) plan with contribution matching.
• Health coverage: medical, dental, vision, FSA/HSA, life and disability.
• Additional coverage: critical illness, identity protection, pet insurance, 529 plans and more.
• Commuter Benefits where available.

EEO & Diversity Statement

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in employment opportunities and benefits. THE·TEAM is proudly an equal opportunity employer and is committed to making a meaningful difference and driving real change in diversity, equity and inclusion among employees and clients alike.