Partnering with the Director of Business Development, the full-time Senior Manager, ECM Business Development will streamline operations and data across customer routines, align brand and sales strategies, and drive customer insights to enhance performance and relationships in a remote setting. Key responsibilities Support eCommerce customer teams in achieving KPIs and standardizing reporting across all customer teams Collaborate with the analytics team to create comprehensive reporting focused on Amazon and Last Mile customers, identifying areas of opportunity through data integration Manage ECM-specific customer reporting and action routines to ensure monthly targets are met and effectively communicated Required qualifications Strong CPG experience in Sales, Category Leadership, Insights, or eCommerce Proven financial competence, including experience with P&L ownership and understanding profit and revenue drivers Experience in a sales or center of excellence role managing complete categories or customers over multiple annual cycles Demonstrated project management skills and ability to manage multiple priorities under pressure Strategic thinking ability to connect consumer insights with business goals