Senior Manager, Data Center Operations

Senior Manager, Data Center OperationsWould you like the opportunity to work in a high-impact role directly contributing to Akamai's growth? Do you enjoy building hardware platforms at global scale? Join our Network Infrastructure Team!Our Network Infrastructure team owns the rapid deployment and reliable maintenance of the critical hardware and network systems that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers.Partner with the bestThis role will be responsible for building a new, US-based organization within Infrastructure focused on driving operational excellence in the activities that occur in our hyperscale pods in wholesale colocation facilities. You will also be responsible for the rapid physical deployment of new equipment and maintaining all equipment within our stated SLAs.As a Senior Manager, Data Center Operations, you will be responsible for:Managing a team of employees that supervises the activities of our Field Technician contractors in hyperscale pods across the United StatesBuilding relationships with third-party system integrators (SIs) used for deployment and maintenance activities as well as overseeing the workBuilding relationships with large-scale data center providers for new deployments and on-going operationsConducting inventory control on local spare parts, including RMA coordination for defective partsCoordinating with Compliance team on access list management for assigned data centersMaintaining 24x7 staffing and escalation path to address network incidents and SLA adherenceEvaluating and adapting our training curriculum to the specific needs of hyperscale podsCoordinating the staffing of Field Technicians at our hyperscale podsDo what you loveTo be successful in this role you will:Have 10 years relevant experience and a Bachelor's degree in Engineering, Management Information Systems, another related field or its equivalent experienceHave extensive experience working with data center vendors and the data center environmentHave a track record of solid employee development and engagementPossess a drive for process improvementHave experience guiding teams through process changes and realignmentsAbout usAt Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security: Neutralizing threats before they ever reach your data. Content Delivery: Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.CompensationAkamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $132,100 - $237,900/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.