Senior Manager, Customer Success (Fully Remote)

• Lead, mentor, and scale a high-performing team of Customer Success Managers.
• Drive retention, expansion, and operational excellence across the customer base.

What You'll Bring:

• 8+ years in Customer Success with 4+ years leading teams.
• Strong familiarity with clinical, academic, or life sciences environments.
• Data-driven approach to account health and portfolio management.
• Competitive salary, equity, and comprehensive health coverage.
• 20 days PTO, paid holidays, and flexible wellness time off.
• Oura Ring and employee discounts for friends and family.

Oura

Oura is a health technology company that creates smart rings and an app to help users track sleep, activity, and readiness. The company is growing quickly, values employee well-being, and offers a collaborative culture with offices in San Francisco, San Diego, and Los Angeles.