Senior Manager Customer Marketing

Building a customer marketing function from the ground up, the full-time Senior Manager, Customer Marketing will develop strategies to elevate customer advocacy, produce case studies, and manage a customer reference program while working remotely. Key responsibilities Own and execute the customer marketing strategy, including co-marketing initiatives with flagship customers Design and launch customer engagement programs such as Jump Club and a Customer Advisory Board Establish and manage a systematic customer reference program to support Sales efforts Required qualifications 5+ years of experience in building or scaling customer marketing functions in a high-growth B2B software company Proven track record of creating innovative customer marketing strategies and programs Strong knowledge of customer marketing best practices, including advocacy and reference programs Excellent communication skills with the ability to engage senior stakeholders in enterprise and financial services Demonstrated ability to influence cross-functional teams, including Sales and Customer Success