Service Experts Heating & Air Conditioning is seeking a Sr. Manager, Customer Loyalty & Retention to lead a 25–30 person team focused on enhancing the customer journey and resolving escalations across care touchpoints. This role reports to the Sr.
Director, Customer Care and drives high-impact loyalty initiatives. Responsibilities include overseeing regulatory escalations, ensuring timely, compliant resolutions, and advancing retention strategies.
#J-18808-LjbffrSenior Manager, Customer Loyalty & Retention & Escalations in tx at Unknown Company
This position is listed as full time and onsite.