Unknown Company

Senior Manager, Customer Analytics & AI Insights

fort worth, tx • Posted 2 days ago
Onsite Full Time Customer Service

American Airlines in Fort Worth seeks a Manager, Customer Science (Customer Analytics) to lead a team of analysts and data scientists delivering data-driven insights that shape customer strategy across Loyalty, Marketing, Revenue Management, and IT.

You will develop strategic customer segmentations, build analytical frameworks for customer behavior and value, and champion Gen AI adoption to unlock growth. You’ll mentor talent, foster an inclusive culture, and partner with senior leadership.

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Senior Manager, Customer Analytics & AI Insights in fort worth at Unknown Company

This position is listed as full time and onsite.

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