Senior Manager, Community Marketing

Building and defining a provider community strategy, the full-time Senior Manager, Community Marketing will create engaging programming and events to foster a sense of belonging among providers while managing community channels and measuring engagement outcomes in a remote setting. Key responsibilities Own the full provider community strategy, defining its purpose and alignment with company goals Design the member journey, creating programs and recognition structures to engage providers at various stages Develop content and programming strategies across community channels to educate and inspire providers Required qualifications Experience in building and scaling a digital community with measurable business results Proven ability to design and produce events that foster genuine belonging and loyalty Experience establishing ambassador or advocacy programs that convert fans into advocates Strong understanding of the relationship between content and community, with insights on effective formats and channels Accountability for business outcomes related to community engagement, beyond vanity metrics