Senior Manager, Cloud Identity & Automation

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park.

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system‑wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas .

Job Description

PURPOSE AND SCOPE

The Manager Senior, Cloud Identity and Automation will lead the strategy, architecture, and operations for the organization's enterprise Identity and Access Management (IAM) systems and Cloud Infrastructure, with a primary focus on Microsoft Azure and Microsoft 365. This leader will drive the adoption of modern, secure, and automated practices, transforming the way the IT department delivers services. A strong emphasis will be placed on embedding automation, AI/ML-driven operations, and 'Everything-as-Code' principles into daily activities to enhance security, efficiency, and reliability across the server and cloud infrastructure landscape. The role requires the ability to lead or assist in the planning, implementation, and introduction of projects for new systems and technologies. The position is responsible for overall coordination, status reporting, and stability of project-oriented work efforts, focusing on meeting project commitments. This position is a member of a 24/7/365 team.

Essential Job Functions

• Defines and leads the enterprise IAM strategy, focusing on modern principles like Zero Trust and least privilege access. Oversees the architecture, security, and continuous improvement of core identity platforms, including Microsoft Entra ID (Azure AD), SSO/Federation, MFA, and Privileged Access Management (PAM) solutions
• Leads the team in providing proactive support for all server, cloud, and IAM operations, ensuring timely resolution and consistently achieving or exceeding established Service Level Agreements (SLAs) for all employees
• Champions an automation-first mindset and lead the development of infrastructure as code (IaC). Drives the design, implementation, and governance of scalable, secure, and cost-optimized infrastructure within Microsoft Azure
• Develops and enforces access control policies, ensuring compliance with security frameworks (e.g., NIST). Translates compliance requirements into actionable technical controls and audit processes
• Leads the planning and/or implementation of projects and manage the project budget and resource allocation. Facilitates the definition of project missions, goals, tasks, and resource requirements
• Responsible for assembling staff, and for their technical or functional development, and performance. Coaches and mentors junior technical staff
• Presents oral and written reports defining plans, problems, and resolutions to appropriate management levels. Interacts regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. Works cross-functionally to solve problems and implement changes
• Follows a defined, agreed upon project management methodology. Understands and follows OTS standard operating procedures. Maintains tasks, projects and activities in the IT system of record (ServiceNow or equivalent).
• Responsible for other reasonable, related duties as assigned.

Knowledge, Skills, Abilities

• Deep understanding of Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Single Sign-On (SSO) solutions
• Strong grasp of authentication and authorization protocols, such as OAuth 2.0, OpenID Connect, SAML, and LDAP
• Aptitude for collaborative leadership and the ability to coach and motivate team members. Creates a sense of belonging, ownership, and accountability among team members
• Strong and tested project management skills, including sponsor and risk management. Thorough understanding of project management phases, techniques and tools
• Recognizes problems or situations that are new or without clear precedent. Evaluates alternatives and finds solutions using a systematic, multi-step approach
• Ability to strategically position projects which align with goals of OTS and of the college system
• Ability to convey goals and objectives clearly and in a compelling manner. Demonstrated ability to exert strong influencing skills to impact choices and use positive 'win/win' negotiation to keep projects on course
• Familiarity with the Zero Trust security model

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

• Equipment