Senior Manager, Billing Operations

Leading the charge in customer adoption and implementation, the full-time Senior Manager, Billing Operations will oversee a team of Billing Consultants, manage complex billing and payments implementations, and refine operational strategies for a remote SaaS company serving senior living communities. Key responsibilities Lead and develop a team of Billing Consultants, setting expectations and managing performance Oversee enterprise implementations from kickoff to go-live, ensuring quality standards and outcomes Own the operational strategy for payment processing and manage accounting integrations for accurate financial reporting Required qualifications 6+ years of experience in accounting, finance, billing, or related fields 2+ years of team management experience in implementation or financial operations Direct experience with complex billing, payments, or financial operations software Strong understanding of billing and accounting concepts, including invoicing and reconciliations Bachelor's degree or equivalent experience