Senior Manager, AI‑Driven CX Product Portfolio

UKG is seeking a Manager of Product Management to lead a portfolio of customer experience products. You will define strategy, invest priorities, and work with UKG across teams to turn problems into valuable experiences.

You’ll lead AI-enabled products and shape cross-functional execution to deliver measurable outcomes. You will hire and coach product managers, set capacity, and align platforms like Salesforce Service Cloud and Certinia PSA with business needs while maintaining human oversight