Senior Manager, Account Management

To lead a team in managing commercial accounts, the full-time salaried Senior Manager, Account Management will oversee client relationships, drive account strategy, and ensure service delivery in a remote setting. Key responsibilities Develop and implement account management strategies to enhance client satisfaction and retention Lead and mentor a team of account managers to achieve performance goals and foster professional growth Collaborate with cross-functional teams to align services with client needs and business objectives Required qualifications Proven experience in account management or related field, preferably in a leadership role Strong understanding of commercial account dynamics and client relationship management Experience in developing strategic plans and executing them effectively Ability to analyze data and metrics to drive decision-making and improve performance Bachelor's degree in business, marketing, or a related field; advanced degree preferred