Capgemini seeks a skilled Major Incident Manager to lead the incident response for major outages, coordinating on-site and offshore teams from Warren, NJ. You will collaborate with client executives and technical leads to ensure SLA compliance and rapid recovery.
The role requires strong ITIL/ITSM experience, excellent communication with C-level stakeholders, and the ability to manage multiple incidents in a 24x7 environment. On-site, full-time position in Warren, NJ.
#J-18808-LjbffrSenior Major Incident Manager - Cloud & ITIL Lead in nj at Unknown Company
This position is listed as full time and onsite.