- Responsible for addressing business incidents and aligning them with the Fidelity Recordkeeping system
- Support both production and non-production environments
- Researching and resolving application abends
- Managing infrastructure-related changes for Fidelity Recordkeeping applications
- Collaborate closely with business partners
- Ensure a high level of reliability and responsiveness for daily operations
Requirements
- 5+ years of experience in mainframe development, enhancement, and support
- Proven production support experience within financial systems (required)
- Strong experience developing and maintaining applications in an MVS mainframe environment
- Demonstrated analytical and problem-solving skills
- Hands‑on experience with COBOL, Assembler 370, JCL, EASYTRIEVE, DB2, VSAM, MVS, Endeavor, ISPF, TSO, CICS, Control‑M, and standard IBM utilities
- Experience in coding, testing, and implementing COBOL and Assembler 370 solutions
- Ability to quickly learn and understand complex processes through independent research
- Capable of working both independently and collaboratively within a team environment
- Strong written and verbal communication skills
- Ability to manage priorities and work efficiently to meet business deadlines
- Experience triaging and resolving production incidents
- Familiarity with COBOL/DB2 code reviews
- Experience with debugging tools (Intertest preferred)
- Working knowledge of Mainframe MQ and Azure Data Factory (ADF) pipelines is a plus
- Bachelor’s degree in a related field or equivalent practical experience required
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